Easy Deposit
To make a CHF deposit to your SwissBorg account, please follow these steps:
1. Go to the “Portfolio” tab in the SwissBorg app and tap on “Deposit”.
2. Choose “Bank Transfer” option.
3. Tap on CHF. If it is not yet listed there as a currency, simply tap on "Add Currency" and select CHF from the available currencies.
3. Next, you see two options to proceed with your deposit: Local or Global.
Any option is valid, as they both lead to the same SWIFT details for now.
About SWIFT Transactions
SWIFT deposits are made with the help of SWIFT (Society for Worldwide Interbank Financial Telecommunications), which is a global system for executing financial transactions and payments between banks worldwide. For deposits to your SwissBorg account in CHF, SWIFT is the only option.
4. Copy the bank details provided in the app by tapping on any row (you can also share the bank details via apps on your phone, for example SMS or email).
5. Enter the details in your banking app or platform. Please keep in mind that the funds must come from a personal bank account that is registered with the same name as your SwissBorg account;
If you have any doubts or questions regarding making a deposit, or if you require assistance, please contact us through the app or via email at support@swissborg.com.
Also, please keep in mind that fiat deposits and withdrawals can take from a couple of hours to several days (1-5 business days) to arrive, depending on the internal banking processes and working hours.
Best Practices From the Community
Below, you can find some tips from SwissBorg community members on how to make a successful deposit.
UBS
When making the transfer, make sure to select “Execute payment in CHF” and then you can leave the fees set as “Automatic”.
Credit Suisse
In the right column, be sure to select "CHF" as this is a CHF account.
In some cases, Credit Suisse has charged around 1.5% for the conversion from CHF to GBP. As we would receive the funds in GBP, we have no choice but to convert them into CHF.
PostFinance
When making a transfer with PostFinance, be careful to select “CHF” and not “GBP”.
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