Deposit in CAD

Alessandro G
Alessandro G
  • Updated

IMPORTANT

At this moment, CAD transactions are available only to users residing within the EEA (Economic European Area). As of now, we cannot speculate on when CAD payments will be restored for Canadian residents.

If you are a Canadian resident, for the time being, you can still deposit fiat in EUR and GBP. We apologize in advance for the possible inconvenience.

How to Deposit CAD

To top up your SwissBorg account with Canadian dollars (CAD), please follow these steps:

  1. Open the SwissBorg app and, from the Portfolio screen, tap on "Deposit".

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2. Next, tap on CAD under “Bank Transfer”. If CAD is not yet listed there as a currency, simply tap on "Add Currency" and select CAD from the available currencies.
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3. Next, you see the banking details for the deposit. Please note that SWIFT deposits are the only option to top up your account with CAD.
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4. Copy the bank details provided in the app by tapping on any row (you can also share the bank details via apps on your phone, for example SMS or email).

5. Enter the details in your banking app or platform. Please keep in mind that:

  1. The funds must come from a personal bank account that is registered with the same name as your SwissBorg account;

  2. Your unique reference number needs to be included in the payment details as “Reference” (for some banks the reference field is named differently, for example “Message to Beneficiary”, “Description” or "Reason for payment". Please confirm with your bank if you are unsure which field to use).

If you have any doubts or questions regarding making a deposit, or if you require assistance, please contact us through the app or via email at support@swissborg.com.

Please keep in mind that fiat deposits and withdrawals can take from a couple of hours to several days (1-5 business days) to arrive, depending on internal banking processes and operating hours.

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