To top up your SwissBorg account with Canadian dollars (CAD), please follow these steps:
Open the SwissBorg app and, from the Portfolio screen, tap on "Deposit".
4. Copy the bank details provided in the app by tapping on any row (you can also share the bank details via apps on your phone, for example SMS or email).
5. Enter the details in your banking app or platform. Please keep in mind that:
The funds must come from a personal bank account that is registered with the same name as your SwissBorg account;
Your unique reference number needs to be included in the payment details as “Reference” (for some banks the reference field is named differently, for example “Message to Beneficiary”, “Description” or "Reason for payment". Please confirm with your bank if you are unsure which field to use).
If you have any doubts or questions regarding making a deposit, or if you require assistance, please contact us through the app or via email at firstname.lastname@example.org.
Please keep in mind that fiat deposits and withdrawals can take from a couple of hours to several days (1-5 business days) to arrive, depending on internal banking processes and operating hours.
Best Practices From the Community
InCoreBank AG was appointed by SwissBorg’s banking partner to process bank transfers from and to SwissBorg’s user accounts, and is based in and regulated by Switzerland.