Crypto Withdrawal

Check our video tutorial on how to withdraw crypto from your SwissBorg account!

To withdraw crypto assets from the SwissBorg App, please do the following:

1. Go to Portfolio

2. Choose the digital assets you would like to withdraw, for example BTC

3. Tap on the paper plane icon, on the upper right

4. Tap External Wallet.

5. Enter the amount you want to withdraw.

6. Tap on “Select or ad a New Address” to enter the address of the wallet to which you would like to withdraw the funds to. Alternatively, you can tap op on the QR code icon to open the camera and scan the destination wallet's QR code to obtain the address.

7. Tap Next.

8. Here, you will be asked to confirm the wallet belongs to you. Due to the 2023/1114 EU Regulation, you can send crypto funds only to wallets that are under your name or custodian wallets you control.

9. Slide the handle to confirm and tap on “Add Address”.

10. Select the saved address as the destination wallet.

11. Double check all the credentials:

- Type of cryptocurrency
- Amount of coins to be sent
- Service fee
- Destination address.

12. Tick the level on “I agree to send funds only to a wallet in my own name”.

13. Tap on Send. After this, the transaction will be sent to the blockchain and will no longer be possible to cancel it.

Crypto Withdrawal

Read more about crypto transactions, data handling and security

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