Franco
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When you have completed your Level 2 verification, and your accumulated (all-time) deposited amount exceeds 30’000 EUR, you can submit documents for your Level 3 verification. If you choose not to do this proactively, you will be required to verify your Level 3 once your combined top-ups exceed the limit of EUR 50'000 or your withdrawals exceed EUR 1’000'000. Sometimes, the SwissBorg team may also request that you upgrade your account level before reaching the threshold.

Remember that if you have a pending deposit that automatically triggered your Level 3 verification, the funds will remain pending until the verification is approved. Funds are entirely safe while this process is performed, and you remain the sole owner.

Please note that this is a mandatory one-time process and a more in-depth KYC/AML check to ensure compliance with Anti-Money Laundering and internal regulations. 

To verify your Origin of Funds, go to Account Level in the menu on the Profile tab, where you will see all (verified and unverified) account levels, scroll to “Level 3” and tap on Verify.

For this KYC check, you need to provide documentation that clearly shows where the funds you're depositing to your SwissBorg account originate from. If you are employed, you could submit your salary slips, for example. Or maybe you sold your house and used (part of) those funds to invest in crypto, in which case you could provide the property sale agreement.
The documentation must be sent in full. However, as a regulated entity, we assure you that your information is treated with strict confidence and is only accessible to authorized employees.

Here is an overview of accepted documents:

Employed

Last 3 months' salary slips, supporting a minimum income of 3,000 EUR per month, AND the last 3 months' bank statements confirming salary payments.

Self-employed

Invoices from the past 3 months
AND
bank statements confirming the receipt of these funds OR Tax statement confirming income

Inheritance

Inheritance documents AND bank statements confirming inherited funds 

Business owner

Documents confirming ownership
AND
personal bank statement confirming funds received from business OR business bank statements showing the receipt of payments

Pension

Bank statement confirming pension/retirement payments AND
pension payslips

Savings

Bank statement showing the accumulation of funds
AND any additional documents confirming/explaining how savings were generated

Investments

Investment portfolio with explanation of generated funds
OR

Share sale agreement AND bank statement confirming receipt of payments

Family financial support

Bank statements showing receipt of deposits, loans and/or donations 

AND supporting documents, e.g. loan agreement

Property Sale 

Property Sale agreement AND bank statement confirming receipt of funds

 

If part of or all of your wealth is deposited in crypto, in addition to any documents confirming your regular fiat funds and income, we would also need you to provide the following documentation:

  • Crypto trading/sale documents or statements;

  • Crypto portfolio/holdings;

  • Bank statements showing the transfer of funds to exchanges for the purchase of cryptocurrencies.

The documents have to contain your name or at least your email address to prove your ownership.
 

If you require any assistance, please contact the SwissBorg Support Team through the app or via email - from the email address that is connected to your account - at support@swissborg.com.

 

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