Account Level 3

When you have completed your Level 2 verification and your accumulated (all time) deposited amount exceed 30’000 EUR, you can submit documents for your Level 3 verification. If you choose to not do this proactively, you will be required to verify your Level 3 once your combined top ups exceed the limit of EUR 50'000, or your withdrawals exceed EUR 1’000'000. In some cases you may also be requested by the SwissBorg team to upgrade your account level before the threshold is reached.

Please note that this is a mandatory one-time process and a more in-depth KYC/AML check, in order for us  to be compliant with Anti-Money Laundering and internal regulations. 

To verify your Origin of Funds, go to Account Level in the menu on the Profile tab, where you will see all (verified and unverified) account levels, scroll to “Level 3” and tap on Verify.

For this KYC check you need to provide documentation that clearly shows the where the funds you're depositing to your SwissBorg account originate from. If you are employed you could submit your salary slips for example, or maybe you have sold your house and used (part of) those funds to invest in crypto, in which case you could provide the property sale agreement.
The documentation must be sent in full, however, as a regulated entity, we assure you that the information you provide is treated with strict confidence, and is only accessible to authorised employees.

Here is an overview of accepted documents:

If part of or all of your wealth is deposited in crypto, in addition to any documents confirming your regular fiat funds and income, we would also need you to provide the following documentation:

• Crypto trading/sale documents or statements;

• Crypto portfolio/holdings;

• Bank statements showing the transfer of funds to exchanges for the purchase of cryptocurrencies.

The documents have to contain your name or at least email address in order to prove your ownership.
 
If you require any assistance, please contact the SwissBorg Support Team through the app or via email - from the email address that is connected to your account - at support@swissborg.com.