Perform an exchange

To perform an exchange you need to follow these steps:

1. Go to the Portfolio tab and click on Exchange

2. Select the Crypto/Fiat you want to exchange

and into what you would like to exchange it

If you have no funds in your account yet, please check this article on how to make a deposit

3. Type or select the amount you wish to exchange

The number in grey is an estimate based on the Mid price, which is an indicative rate. The mid price is the average of the Best Bid and Ask*

4. After you clicked “Next” the Smart Engine will calculate the optimal path to provide you the best execution price

The amount displayed is calculated based on the live rate obtain form the different exchanges and is constantly obtained**.

Before clicking "Confirm Exchange", please make sure that all the information is correct as once you click there is no way to cancel the exchange.

5. After the exchange, you will find all the details about the execution: the path taken, the rate at every step, the date, the service fee

SwissBorg is one of the few crypto wealth management solution which provide a full transparency on the execution. For more information about the smart exchange report, please check this article.

SwissBorg act as a broker (connecting Buyers and Sellers) and therefore we cannot fix the price but we guarantee the best execution. This is the reason why your execution price might differ slightly from indication given in the confirmation screen (step 4.) 

*The Bid price represents the maximum price that a buyer is willing to pay, the Ask price represents the minimum price that a seller is willing to take and the Mid price is the average between the Bid and Ask prices. 

This Mid price is used throughout the SwissBorg App, to calculate the value of your portfolio, the draw the charts.

** the Amount displayed in confirmation screen (4.) will always be lower than the one given in the estimate screen (3.) because in the confirmation screen we use the best bid/ask and not the mid-price.

Example:

1. You want to sell 1000 CHSB;
   Bid = 0.038$ Ask = 0.042$ => Mid =0.040$
   • In the estimate screen you will see: 1000 CHSB ~> 40$ (1000 x 0.040$ / Mid price)
   • In the confirmation screen you will see: 1000 CHSB ~> 38$ (1000 x 0.038$ / Bid price - price the buyer is willing to pay)
     
     
2. You want to buy 1000 CHSB;
   Bid = 0.038$ Ask = 0.042$ => Mid = 0.040
   • In the estimate screen you will see: 1000 CHSB ~> 40$ (1000 x 0.040$ / Mid price)
   • In the confirmation screen you will see: 1000 CHSB ~> 42$ (1000 x 0.042$ / Ask price - price the seller is willing to take)

To execute an order, there are minimum and maximum amounts of Assets that need to be placed.

Minimum amounts: 5 USD / EUR / GDP / CAD or the equivalent of it in Digital Assets or CHSB Tokens;

Maximum amounts: 20’000 USD / EUR / GDP / CAD or the equivalent of it in Digital Assets or 5000 CHSB Tokens.

In case you have any questions regarding the SwissBorg App, make sure to check out the Help Centre where we cover all aspects of the application, from basic functionality to legal and security related topics.